Cancellation Policy


This policy is in place to avoid scheduling problems, allowing us to schedule in patients who may be in urgent need of care. This allows us to continue giving dental treatment without interference for all our patients.

  • If your appointment time has become inconvenient for you, we are happy to cancel or change this with at least 24 hours notice.
  • Failure to provide us with 24 hours advance notice or failure to attend will incur a charge of £15 for every 15 minutes of appointment time.
  • This charge will need to be paid before any future appointments are scheduled.
  • If you miss more than 2 appointments, we may no longer be able to offer you treatment