Guide to Information available through the Model Publication Scheme 2014.

The Freedom of Information (Scotland) Act 2002 requires Scottish public authorities to produce and maintain a publication scheme. Authorities are under a legal obligation to:

• publish the classes of information that they make routinely available
• tell the public how to access the information and what it might cost

Anniesland Essential Dental Care has adopted the Model Publication Scheme 2014 produced by the Scottish Information Commissioner. The scheme has the Commissioner’s approval until 31 May 2018.

The purpose of this Guide to Information is to:

• allow you to see what information is available (and what is not available) in relation to each class of information
• state what charges may be applied for supplying information
• explain how you can find the information easily
• provide contact details for enquiries and to get help with accessing the information
• explain how to request information we hold that has not been published

Accessing information under this scheme

The information we publish through the model scheme is, wherever possible, available on our website www.AnnieslandDentist.co.uk, by email and at the practice. We offer alternative arrangements for people who do not want to, or cannot, access the information online or by inspection at the practice. For example, we can usually arrange to send information to you in paper copy, although there may be a charge for this (see Charges section below). Information can be requested from us by telephone or in writing using the contact details provided (see Contact Us section below).

When writing to us to request information, please include your name and address and full details of the information or documents you would like to receive. Please also include a telephone number so we can call you to clarify any details, if necessary.

Advice on requesting information not detailed in this Guide to Information can be found in Appendix I ‘How to access information which is not available under this publication scheme’.

Exempt information

We will publish the information we hold that falls within the classes of information below. If a document contains information that is exempt under The Freedom of Information (Scotland) Act 2002 (FOISA), we may remove or redact the information before publication but we will explain why. Examples of exempt information include requests for information that is contained in patient dental records (although you do have the right to request your own dental records under the Data Protection Act 1998), requests for information relating to private income of practice partners or practice staff and requests for financial information that would likely prejudice substantially the commercial interests of any person.

Copyright

Where Anniesland Essential Dental Care holds the copyright in its published information, the information may be copied or reproduced without formal permission, provided it is copied or reproduced accurately, is not used in a misleading context and provided that the source of the material is identified.

The copyright for some of the information referred to in this guide is not held by Anniesland Essential Dental Care. This should be apparent from the documents. It is the responsibility of the person accessing the information to locate and seek the permission of the copyright holder before reproducing the material or in any other way breaching the rights of the copyright holder.

Charges

Unless otherwise stated in the Classes of Information section below, all information contained within our Guide to Information is available from us free of charge, where it can be downloaded from our website, sent to you electronically by email, or accessed at the practice premises.

We reserve the right to impose charges for providing information in paper copy or on computer disc. Charges will reflect the actual costs of reproduction and postage to the practice, as set out below. In the event that a charge is to be levied, you will be advised of the charge and how it has been calculated. Information will not be provided to you until payment has been received.

Reproduction costs:

Where charges are applied, photocopied information will be charged at a standard rate of 10p per A4 paper (black and white copy) and 30p per A4 paper (colour copy). Computer discs will be charged at the rate of £1 per CD-Rom.

Postage costs:

We will pass on postage charges to the requester at the cost to the practice of sending the information by first class post.

Contact Us

You can contact us for assistance with any aspect of this publication scheme:

Anniesland Essential Dental Care
972-974 Crow Road
Glasgow G13 1JN
e-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.
Tel: 0141 959 4163

We will also be pleased to advise you how to ask for information that we do not publish (also see Appendix I), or how to complain if you are dissatisfied with any aspect of this publication scheme.

About Anniesland Essential Dental Care

Anniesland Essential Dental Care is owned and operated by Mr. H. Halavar-Kar and the premises are owned by Mrs. Ann Cullis The dentists working at the premises are Mr. H. Halavat-Kar and Mr. F.H. Zubair The practice is also staffed by two qualified dental nurses and a practice manager.

We operate as a general dental practice providing dental treatment as independent contractors under NHS terms of service and private treatment, for adults and children. We offer the following services: general dental services We also provide a referral service for other treatments if required.

We claim fees for NHS patients according to the current system (Statement of Dental Remuneration, SDR) set by the government, depending on patient class and exemptions. We are paid monthly fees for the number of patients we have registered and claim fees for individual items of treatment. There are also some allowances available for such things as continuing professional development, audit, rent, rates and practice improvements based on the percentage of NHS care we provide. Out of this income, and income from private treatments, the practice pays the full cost of providing care, including the provision of the building, equipment, materials and staff.

Our standards are assured by NHS regulations relating to our participation in clinical governance, clinical audit and peer review, and by the General Dental Council (GDC) Standards for the Dental Team and requirements for continuing professional development. Our care and treatment are also inspected by the Dental Reference Service of the Scottish Dental Practice Board and our practice is inspected every three years by Greater Glasgow and Clyde Health Board.

The Classes of Information that we publish

We publish information that we hold within the classes of information listed below, in accordance with the Model Publication Scheme 2014 Once information is published under a class we will continue to make it available for the current and previous two financial years. Where information has been updated or superseded, only the current version will be available. If you would like to see previous versions, you may make a request to us for that information.

Your dental records

Your dental record will remain confidential and secure. However from time to time we may need to release these to the NHS Business Service Authority as part of our on-going clinical review process. You may obtain a copy of your records upon request. An administration fee applies.